Service
Accident & Incident Recovery
Police-grade incident recovery, scene clearance and vehicle storage.
Overview
An accident is stressful enough without worrying about your vehicle. Our incident-recovery team works alongside police, insurers and accident-management companies to clear scenes quickly, safely and discreetly. Vehicles are recovered to a secure compound or repairer of your choice.
What's included
- Police-compliant scene management
- Direct liaison with insurance and claims handlers
- Secure indoor storage available
- Photographic incident reporting
How the job runs
- 01Make the scene safe
If safe, leave the vehicle and call us. We coordinate with emergency services if required.
- 02Recovery
Vehicle is uplifted using the safest method for the damage profile.
- 03Storage or onward delivery
We recover to your approved repairer, dealership or our secure compound.
- 04Claims support
Itemised reports and photographs supplied for your insurer.
Questions about accident & incident recovery
Will my insurance cover an SRW recovery?
In most cases yes. We supply VAT receipts and incident documentation acceptable to UK insurers and claims handlers.
Can you recover a vehicle from a police-restricted scene?
Yes. We hold the credentials and insurance required to operate alongside Police and Highways recovery instructions.
Do you store damaged vehicles?
Yes. We offer short and long-term secure storage at competitive daily rates.
How are total-loss vehicles handled?
We can hold the vehicle for inspection and then deliver to the insurer's salvage agent on request.
Coverage areas
What customers say
Real accident & incident recovery reviews
"Me and my husband got stuck in a flood and couldn't drive through the water. Shane came along and got us out of trouble — care and kindness throughout."
"Such a helpful company — they deserve more than 5 stars. Definitely a number to keep on your phone."
Need accident & incident recovery now?
Direct line to a Herefordshire-based operator for accident & incident recovery.
Hereford · Herefordshire · 24/7